ILCNSCA YELLOW PAGES
November 2007 – December 2008
In the ILCNSCA Yellow Pages you can find resources according to the category areas listed below. To go directly to a category area, click one of the links below.
DOMESTIC VIOLENCE & WOMEN’S ISSUES
HEALTH INSURANCE/BENEFIT/PRESCRIPTION INFORMATION
MASS INDEPENDENT LIVING CENTERS & COUNCIL
Aid’s Action Line
1-800-235-2331
TTY 617-437-1672
Hepatitis hotline
1-888-443-4372
Health Education Services
978-745-2440
Free HIV testing and counseling.
HealthQuarters
V/TTY 1-800-892-0234
S.T.D. treatment, reproductive issues, Health education.
M-F, 8:30-4:30, Tues 11-7
Mass Dept. of Public Health AIDS Bureau
1-800-443-2437
TTY 617-624-5387
HIV TEST
1-800-750-2016
www.state.ma.us/dph/aids/hivaids.htm
North Shore Health Project
978-283-0101
Strongest Link AIDS Services, Inc.
978-777-5885
1-800-887-0036
Community Action Agencies (CAAs, also known as Community Action Programs or CAPs) are private, non-profit human service and advocacy organizations that were established by Congress and the President over 30 years ago to fight poverty by opening the doors to self-sufficiency.
CAAs provide emergency assistance to people in crisis; address the causes of poverty through programs that fight unemployment, inadequate housing, poor nutrition, and lack of educational opportunity; and provide training in advocacy skills.
Each CAA operates an average of 12 to 15 programs, and these typically include several of the following:
GED and ESL Education; Job Training; Head Start and Day Care; Low-Income Home Energy Assistance Programs (Fuel Assistance); Weatherization Assistance Programs; Homelessness Prevention Programs; Health Services; Senior Services (Foster Grandparent Program and Retired Senior Volunteer Program, etc.); Temporary Emergency Food Assistance Programs; Affordable Housing Creation and Renovation; Micro-enterprise and Small Business Creation
Massachusetts Association for Community Action
Action, Inc., Gloucester
978-282-1000
Community Teamwork, Inc., Lowell
978-454-5100
Greater Lawrence Community Action Council, Inc.
978-681-4900
North Shore Community Action Program
978-531-0767
TriCity Community Action Program, Inc, Malden.
781-322-4125
Greater Lawrence Family Health Center
978-686-0090
Lowell Community Health Center
978-937-9448
Lynn Community Health Center
781-581-3900
Massachusetts League of Community Health Centers
Salem Family Health Center, Salem
978-744-8388
Torigian Family Health Center, Peabody
978-532-4903
American Red Cross
1-800-733-2767
Emergency food, shelter, clothing
Child-At-Risk Hotline, DSS Abuse/Neglect
1-800-792-5200
Child Help USA
1-800-4-A-CHILD (1-800-422-4453)
Crisis Intervention
V/TTY 1-800-988-1111
Tri-City Evaluation Service, 24 hr mobile Emergency service
Disabled Persons Protection Commission
V/TTY 1-800-426-9009 24 hr hotline for abuse reporting. (18 to 59 years of age)
Elder Abuse Hotline
V/TTY 1-800-882-2003
After 5:00 p.m.
1-800-922-2275
Girls and Boys Town
1-800-448-3000
TTY 1-800-448-1833
Mothers Against Drunk Driving (MADD)
1-800-633-6233
National Hope Line Network
1-800-SUICIDE (784-2433)
North Shore Emergency Services
1-866-523-1216
Business number
978-744-1585
24 hr Emergency Behavioral Health pre-screening services
North Shore Rape Crisis
1-800-922-8772
24 hr hotline
Monday- Friday 9:00am-5:00pm
TTY 978-921-8729
Parents Helping Parents
1-800-882-1250
Parental Stress Line
1-800-632-8188
Samaritans 24 hour hotline
617-247-0220
1-800-870-HOPE (4673)
SamariTeens
1-800-252-TEEN (8336)
3:00pm-9:00pm hotline
DOMESTIC VIOLENCE & WOMEN’S ISSUES
Cambridge Women’s Center
V/TTY 617-354-8807
Common Purpose
617-522-6500
Services for men who batter, Support groups for men
Elizabeth Stone House
617-522-3417
24 hr hotline, transitional housing, community
TTY 617-445-9368
housing, battered women and safe house.
FINEX House Inc.
617-288-1054
Shelter for battered women and children, accessible
Gay Men’s Domestic Violence Project
V/TTY 1-800-832-1901
H.A.W.C. Help for Abused Women & Children
Salem 978-744-8552
24 hour hotline
V/TTY 978-744-1818
Gloucester, 24 hour hotline
978-281-1135
Jane Doe, Inc.
V 617-248-0922
TTY 617-263-2200
Jeanne Geiger Crisis Center
V/TTY 978-388-1888
The Network LaRed (Partner abuse)
V 617-742-4911
TTY 617-227-4911
Lesbian, bisexual women’s and transgender
www.thenetworklared.org
National Domestic Violence Hotline
1-800-799-SAFE (7233)
TTY 1-800-787-3224
Safelink
1-877-785-2020
Statewide 24hr hotline, English, Multilingual
TTY 1-877-521-2601
Women’s Transition House
24 hr. Battered Women’s Hotline
617-661-7203
American Consumer Credit Counseling
1-800-769-3571
Client Service Department
X.500
Counseling Department
X. 506
Better Business Bureau
508-652-4800
Consumer Credit Counseling Service
1-800-282-6196
Federal-IRS
1-800-829-1040
Massachusetts Attorney General
617-727-2200
MA State Department of Revenue
1-800-392-6089
National Fraud Information Center
1-800-876-7060
American Red Cross, Melrose Food Pantry
781-665-7351
Monday & Wednesday 10:00 a.m. - 1:00 p.m.
Beverly Bootstraps (food pantry/SERVE program)
978-927-1561
Bread of Life Food Pantry, Malden
781-397-0404
Cape Ann Food Pantry/Open Door
978-283-6776
Free meals and emergency food. Buck-A-Bag Program, Second Glance Thrift store. Call for hours of operation.
First Baptist Church, Beverly
978-922-3295
First Baptist Church, Melrose
781-665-4470
First Universalist Society of Salem
978-744-3224
Salem residents only last Saturday of each month
Food Source Hotline, Project Bread
1-800-645-8333
Mon-Fri 8:00am-5:00pm.
TTY 1-800-377-1292
Weekend answering machine. Pre-screening for food stamps, resources for school breakfast and other free or low cost foods.
Haven from Hunger, Peabody
978-531-1530
Hot meals Mon, Tues, Thurs, and Fri: 5pm-6pm.
Food pantry M/T/Th/F/10am-2pm Intake required.
Inter. Family Church/Seeds of Love, N. Reading
978-276-6400
Memorial United Methodist Church, Beverly
978-927-1066
My Brother’s Table, Lynn
781-595-3224
North Shore Outreach Ministries
978-927-2314
Beverly Nazarene Church, serves meals in Beverly Thurs. Evenings
Salem Mission
978-744-0500
Free meals, Salem Food Pantry. Wed.1:30pm-6pm, Sat.9-12pm
Salvation Army, Salem
978-744-5181
Office hours 8:30am-12/1pm-4pm
Food Pantry M/W/F 9:30 & 11:30, M/TH Meals Program at noon.
Servant’s Heart Food Pantry, Melrose
781-662-8226
Friday 10:00 to 12:00 3rd Friday of the month 5:00 to 6:00. Dinner served at 6:00
Serve New England
1-888-742-7363
Food purchasing co-ops in New England.
Mon.-Fri. 9:00am-4:00pm (Except 4th Fri. of month)
St. Joseph’s Food Pantry
978-744-2532
Salem residents, once per month, Tues & Thurs 3pm – 7pm
Trinity Congregational Church, Gloucester (Friday)
978-283-1442
WIC
1-800-WIC (942)-1007
Food Resource for Pregnant woman,
TTY 617-624-5992
Nursing mothers, babies, infants and children under 5.
Wakefield Interfaith Food Pantry
781-245-2510
www.wifoodpantry.org (need proof of residence.)
HEALTH INSURANCE/BENEFIT/PRESCRIPTION INFORMATION
Department of Public Health (healthcare quality line)
1-800-462-5540
Department of Transitional Assistance, Salem
978-825-7300
Division of Medical Assistance, Mass Health Service Center
1-800-841-2900
Mass Health, Mon-Fri: 8:00am-5:00pm
TTY 1-800-497-4648
Healthcare for All
1-800-272-4232
TTY 617-350-0974
Massachusetts Board of Registration in Medicine
1-800-377-0550
Massachusetts Dental Society
1-800-342-8747
MassHealth Customer Service Center
1-800-841-2900
MassHealth Enrollment Center
1-888-665-9993
1-800-408-1253
MassPRO Medicare Information Hotline
1-800-252-5533
(review medical records)
Medicare Advocacy Project & Elder Unit Intake
617-603-1776
Medicare Information Line
1-800-633-4227
PhRMA Patient Assistance Directory Line
1-800-762-4636
Prescription Advantage
1-800-243-4636 ext. 1
SHINE
1-800-882-2003 ext. 2
www.ageinfo.org (Serving the health information needs of elders)
Social Security Administration
1-800-772-1213
TTY 1-800-325-0778
Hospice of the North Shore
978-774-7566
Hospice Federation of Massachusetts
1-800-962-2973
Hospice & Palliative Care Federation of MA
1-800-962-2973
Massachusetts Commission on End of Life Care
617-636-3480
Attorney General’s Office
1-888-243-5337
Elder Hotline, Disability Rights Project
Children’s Law Center of Massachusetts, Lynn
781-581-1977
www.clcm.org 1-888-543-5298
Community Legal Services and Counseling Center
617-661-1010
Free legal services, sliding scale; Psychological Counseling.
Consumer Affairs Office
781-286-8114
Consumer Complaint Hotline
617-727-8400
Consumer Affairs Hotline
617-973-8700
Disability Law Center
1-800-872-9992
Mon-Fri: 9:00am-5:00pm, Intake 9am-12pm
TTY 1-800-381-0577
Disabled Persons Protection Commission
1-800-426-9009
18 – 59 years old
Essex County Bar Association
1-800-228-2574
Federal Trade Commission Consumer Line
Office of Consumer Education
202-326-3650
Gay & Lesbian Advocates & Defenders
1-800-455-GLAD (4523)
Greater Boston Legal Services
1-800-323-3205
TTY 617-371-1228
Legal Advocacy and Resource Center
617-603-1700
Lawyer Referral Service of the MA Bar Association
1-800-392-6164
MA Bar Association/Legal Arbitration Board
617-338-0500
TTY 617-338-0585
MA Immigrant & Refugee Advocacy Coalition
617-350-5480
Massachusetts Association of Older Americans
617-426-0804
Massachusetts Client Assistance Program (CAP)
1-800-322-2020
www.mass.gov/mod/ClientAssistance
Mass Commission Against Discrimination
617-727-3990
TTY 617-994-6196
Mass Office on Disability
V/TTY 1-800-322-2020
Massachusetts Office for Refugees and Immigrants
Program to Enhance Elder Refugees Services
617-727-7888
Massachusetts Legislature:
Senate & House of Representatives
617-722-2000
Mental Health Legal Advisors Committee
1-800-342-9092
Middlesex County Bar Association
Lawyer Referral Service
617-494-4150
Neighborhood Legal Services
781-599-7730
Merrimack Valley Legal Services, Inc
Lowell.
978-458-1465
TTY 978-452-4740
Lawrence
1-800-427-2521
TTY 978-689-7275
Volunteer Lawyers Project
V 617-423-0648
TTY 617-338-6790
MASS INDEPENDENT LIVING CENTERS & COUNCIL
AD-LIB, Pittsfield
V 413-442-7047
TTY 413-442-7158
1-800-232-7047
Boston CIL
617-338-6665
1-866-338-8035
TTY 617-338-6662
Cape Org. for Rights of the Disabled, Hyannis
V/TTY 508-775-8300
1-800-541-0282
Center for Living and Working, Worcester
V/TTY 508-798-0350
Independence Associates, Brockton
V/TTY 508-583-2166
1-800-649-5568
ILC of the North Shore and Cape Ann, Salem
V 978-741-0077
TTY 978-745-1735
MetroWest Center for IL, Framingham
V/TTY 508 875-7853
Mulit-Cultural ILC of Boston
V 617-288-9431
TTY 617-288-2707
Northeast IL Program, Lawrence
V/TTY 978-687-4288
1-800-845-6457
Southeast CIL, Fall River
V/TTY 508-679-9210
Stavros, Inc., Amherst
V/TTY 413-256-0473
(MA) only
1-800-804-1899
Statewide Independent Living Council (S.I.L.C.)
V/TTY 508-620-7452
866-662-7452
Department of Conservation and Recreation
1-800-831-0569
Universal access to state parks 7pm-7pm.
TTY 413-577-2200
Catholic Charities North ( Salem)
V/TTY 978-740-6923
Catholic Charities North (Lynn)
781-593-2312
Catholic Charities North ( Gloucester)
978-283-3055
D.E.A.F., Inc.
TTY 978-740-0394
North Shore satellite.
V 978-740-0329
Department of Mental Health
V 978-232-7300
Beverly: Adults, Adolescents, Homeless Adults
TTY 978-232-0020
Family & Children’s Services
781-598-5517
Parenting groups, counseling, guardianship with the elderly. By appointment only Mon-Fri 9am-5pm, Th until 8pm.
Gay & Lesbian, Bisexual and Transgender Help Line
V/TTY 617-267-9001
Information and Referral, support M-F 6:00PM-11:00PM
Job Accommodations Network
V 1-800-526-7234
TTY 1-800-781-9403
Massachusetts Aging and Disability Information Locator State Virtual Gateway new portal for seniors and citizens with disabilities
Massachusetts Commission for the Blind
1-800-392-6450
Voice Directory
TTY 1-800-392-6556
Massachusetts Commission for the Deaf and Hard of Hearing
1-800-249-9949
TTY 1-800-530-7570
Mass Eating Disorder Association
1-866-343-MEDA (6332)
Massachusetts Network of Information Providers
1-800-642-0249
Massachusetts Rehabilitation Commission
Salem
V/TTY 978-745-8085
Mission of Deeds/Reading
781-944-9797
National Alliance for the Mentally ILL (NAMI)
1-800-950-6264
National Mental Health Association
1-800-969-NMHA (6642)
Research Center
TTY 1-800-433-5959
National Empowerment Center
1-800-POWER2U (769-3728)
Lawrence
TTY 978-685-1494
National Spinal Cord Injury Association
1-800-962-9629
Help line. Mon-Fri: 8:30am-5pm (business)
214-571-4006
New England ADA & Technical Accessible
617-695-0085
IT Center
V/TTY 1-800-949-4ADA(232)
North Shore Association for Retarded Citizens
V 978-762-4878
TTY 978-762-4873
North Shore Career Centers
Salem 978-825-7200
Lynn 781-593-0585
Gloucester 978-283-4772
Poison Control Center
1-800-682-9211
Riverside Outpatient Ctr. At Wakefield
781-246-2010
Ruby Rogers Advocacy & Drop-In Center
617-625-9933
Mon-Sun: 11am-5pm. HP accessible.
Salvation Army
( Beverly) 978-922-4522
( Boston) 617-542-5420
( Lawrence) 978-682-8038
United States Department of Justice; ADA information
United Way Mass Bay
1-800-231-4377
Provides Parenting Resources, services
United Way of the North Shore ( Beverly)
978-922-3966
Virtual Gateway
Massachusetts Consumer Catalog of State Services
AARP Massachusetts State office
V 1-866-448-3621
TTY 1-877-434-7598
Elder Service Plan of the North Shore
781-581-7565
Greater Lynn Senior Services
1-800-594-5164
TTY 781-477-9632
Massachusetts Executive Office of Elder Affairs
1-800-882-2003
Age info line
V 1-800-243-4636
TTY 1-800-872-0116
Mystic Valley Elder Services.
V 1-800-892-0890
TTY 1-800-924-4222
North Shore Elder Service
978-750-4540
Danvers, Mon-Fri: 8:00am-5:00pm
TTY 978-624-2244
SeniorCare, Gloucester
V 1-866-927-1050
V 978-281-1750
TTY 978-282-1836
Council on Aging/Senior Centers
Beverly 978-921-6017
Danvers 978-762-0208
Essex 978-768-7932
Gloucester 978-281-9765
Hamilton 978-468-5595
Ipswich 978-356-6650
Lynn 781-599-0110
Lynnfield 781-598-1078
Manchester 978-526-7500
Marblehead 781-631-6737
Melrose 781-665-4304
Middleton 978-777-4067
Nahant 781-599-0647
North Reading 978-664-5600
Peabody 978-531-2254
Reading 781-942-6658
Rockport 978-546-2573
Rowley 978-948-7637
Salem 978-744-0924
Saugus 781-231-4178
Stoneham 781-438-1157
Swampscott 781-596-8866
Topsfield 978-887-6866
Wakefield 781-245-3312
Wenham 978-468-5529
Action Inc, Gloucester.
978-282-1000
Alternative House, Lowell
978-937-5777
Hotline 978-454-1436
Handicap Accessible
Bridge House Family Shelter 24 hrs, Lynn.
781-593-3898
Need referral from Department of Transitional Assistance
CHAPA Accessible Housing Registry
To search the Internet for an accessible vacant apartment in MA
www.massaccesshousingregistry.org
Emmaus House, Haverhill
978-241-3500
Lazarus House, Lawrence
978-689-8575
Restrictions: Night shelter only. In at 5:00 p.m. out at 8:00 a.m. must be sober while in facility.
Lynn Emergency Shelter
781-581-6600
Need to call at 4:30pm to get on list for a bed.
Mass Coalition for the Homeless, Boston
781-595-7570
Homeless education, furniture bank, Mon-Fri 8:00am-4:00pm
Rosie’s Place
617-442-9322
Boston Women - no children overnight.
Phone Mon-Fri 9:00am-5:00pm, Sat-Sun 10:00am-3pm
Must be in person at 8:00am for bed.
Salem Mission
978-744-0500
The Inn-Between
978-532-2372(office)
Peabody; homeless families
978-531-9842
Women’s Resource Ctr. Hotline, Lawrence
1-800-400-4700
Handicapped Accessible
Wellspring House, Gloucester
978-281-3221
AdCare Hospital 1-800-ALCOHOL(252-6465)
Al-Anon Family Groups 781-843-5300
Alcoholics Anonymous 617-426-9444
Alcohol & Drug 24 Hour Help Line
1-800-821-HELP(4357)
Alcohol Hotline
1-800-252-6465
CAB (Center for Addictive Behavior)
1-800-334-5512
Mon-Th 8:30am-9:00pm, Fri 8:30-5:00pm
TTY 978-745-8890
CAB Detoxification Center
V/TTY 978 777-2121
Danvers, 24 hour facility
Mass. Council on Compulsive Gambling
1-800-426-1234
Narcotics Anonymous
1-866-642-3578
Substance Abuse
1-800-327-5050
TTY 617-536-5872
Taking Care of Business, Gloucester
978-281-3328
Substance abuse transitional service for families
VNA Care Network Smoking Cessation Program
1-800-457-8999
American Cancer Society
1-800-227-2345
www.cancer.org (Hospital trips)
Beverly Chamber, commuter shuttle
978-232-9559
Cape Ann Transportation Authority (CATA)
978-283-1886
(Essex, Gloucester, Ipswich, Magnolia & Rockport)
CATA Dial A Ride
978-283-7916 or 6277
www.canntran.com (For elders and persons with disabilities)
Many COA’s provide transportation to Senior/Disabled residents please see Senior Service Section for COA’s
MBTA Information Center
1-800-392-6100
MBTA The Ride
1-800-533-6282
For those who can’t use public transportation due to a disability.
SeniorCare Volunteer Drivers
1-866-927-1050 x377
(For transportation to medical appointments)
Bedford Veterans’ Hospital 781-687-3167
Boston Veterans’ Hospital 617-232-9500
W. Roxbury Campus 617-323-7700
Department of Veterans’ Services
617-727-3578
Department of Veterans’ Affairs
1-800-827-1000
Our Mission Statement
The Independent Living Center of the North Shore and Cape Ann (ILCNSCA) is a disability rights service and advocacy center run by and for people with disabilities. ILCNSCA supports the struggle of people who have all types of disabilities to live independently and participate fully in community life. The Center pursues this mission through provision of information and referral, independent living skills, advocacy and peer counseling services.
This booklet was produced by the Independent Living Center of the North Shore and Cape Ann Inc. Part of the Center’s philosophy is to support people with their struggles and to help them develop self-empowerment. Monday through Friday, 9:00 A.M. to 5:00 P.M. ILCNSCA is here to assist you. It is our hope that the telephone numbers listed in this booklet will assist you when we are unavailable. Additional information and resources can be found on our web page: www.ILCNSCA.org.
Special thanks to the ILCNSCA staff and our dedicated volunteers who gave many hours compiling this valuable resource.
Note: This directory was updated
during October & December 2007. Many of these resources do not have TTY access, and we have indicated if they do. If resources listed don’t have a TTY, they can be accessed via the Relay Service Operator. Dial 711 or
1-800-439-0183 for a voice connection. For a TTY hookup, dial 711 or 1-800-439-0183. www.massrelay.org
Disclaimer: The ILCNSCA is pleased to provide this information, but please keep in mind that these resources are intended to assist you in obtaining support or additional referrals. These listings should not be considered as resources necessarily endorsed by ILCNSCA. ILCNSCA is partially funded by the City of Salem Department of Planning & Community Development and the U.S. Department of Housing & Urban Development. ILCNSCA does not discriminate on the basis of race, color, national origin, sex, age, religion, familial status, sexual orientation or disability. ILCNSCA is an equal opportunity employer. Para mas informacion llame 978-741-0077 V, 978-745-1735 TTY.
